Privacy Policy

1. General Provisions

1.1. The privacy policy is an agreement between a customer and a company and is intended to explain what kind of personal information about customers we ask to provide, why and how we use it. Before using our website, we recommend that you carefully read the information below.

1.2. The betboom.com website (hereinafter referred to as the Site) is operated by Bet Boom N.V., a company registered under the laws of Curacao.

1.3. By registering an account on the Site, you agree to the privacy policy applicable to your country.

1.4. If you do not agree with the terms and are not willing to provide us with personal information, please do not use our website.

1.5. The privacy policies are subject to changes from our side occasionally. While we make every effort to keep all customers informed of the latest updates, we recommend that you review them regularly for changes. Further use of the Site and / or its services will mean your acceptance of the privacy policies.

1.6. We recognize that we are required to comply with strict data protection laws when collecting and processing personal information to manage your account.

1.7. If you have any other questions regarding privacy policy or data protection, please contact our support team [email protected]

2. Collection of Information

2.1. The personal information that we are entitled to request will include:

● information that you provide to us when filling out the forms on the account registration pages, as well as other data that you submit via the Site or email (for example: name, date of birth, email address, phone number);

● correspondence with us through the Site, email, web chat or other means of communication;

● a complete history of transactions on accounts, regardless of whether it occurs through the Site (s) or other means of communication;

● logins and related details used to log into the Site, including traffic data, GeoIP location, browser / device data, web logs, activity logs and other traffic information recorded on our system;

● documents and evidence reasonably requested by us to verify an account, process deposits or withdrawals and conduct checks to prevent fraud (at our initiative or in accordance with the requirements of applicable law). Such evidence may include passport scans, payment receipts, bank statements, etc .;

● the results of participation in surveys or other activities aimed at analyzing the customer base that we may conduct from time to time.

3. Using of Information

3.1. We have the right to use your data for the following purposes:

● Processing your bets and transactions, including the use of credit cards and online payment systems;

● Providing gaming and other related services that you expect from our website;

● Providing customer support and assistance in setting up and managing an account;

● Determination and implementation of the necessary verification procedures;

● Providing registered players with information about our promotional offers or providing promotional information from our selected business partners and affiliate programs (only if players have given their consent to receive such marketing materials);

● Complying with legal obligations, including complying with anti-money laundering (AML) and anti-terrorist financing (CFT) laws;

● Monitoring transactions and conducting investigations to prevent fraud, abuse of terms and conditions, money laundering and other illegal or inappropriate gaming activities;

● Analyzing customer behavior through market research (participation in surveys is optional and you can always opt out);

● Research and statistical analysis of summary data.

3.2. Please note that by accepting a prize or winnings from us, you agree to use your name and participate in advertising without additional compensation, unless prohibited by law.

4. Disclosure of Data to Third Parties

4.1. We do not sell or lease your personal data to third parties.

4.2. We may disclose your personal information if required by law, regulation, subpoena or order. We may also disclose your personal information to a regulatory or law enforcement agency if we believe it is necessary to protect the legitimate interests of the Company, its customers or any third party.

4.3. Personal data will only be disclosed to third parties in the following cases:

● if we are required to do so by law;

● if the Site needs to provide data to its payment operators in order to conduct payment transactions in accordance with their privacy policies;

● to comply with our legal and regulatory obligations to licensing and regulatory authorities, and obligations arising from other applicable laws and to the relevant regulatory authorities in other jurisdictions;

● if the Company believes that disclosure of information is necessary to protect the safety of the Company or the player, or the safety of others, to investigate fraud or respond to a government request;

● if our marketing service providers require such data to perform their tasks;

● transmission of such data to any other third party is possible subject to the prior consent of the player.

4.4. Our website may include social media features (for example, share or like buttons). Such features are provided by third party social media platforms such as Facebook. Where data is collected in this way, its processing is governed by the privacy policies of the respective social media platforms.

4.5. In addition to the above, we may disclose personal information if we acquire any new business. If the Company undergoes structural changes such as a merger, acquisition by another company or partial acquisition, the personal data of our customers will form part of the volume of data sold or transferred. As part of our Policies, we will notify our customers by email prior to the direct transfer of personal data.

5. Storage of Personal Data

5.1. In accordance with our Terms and Conditions, both you and the Site can decide to close the Game Account at any time.

5.2. Our company is obliged to store the personal data of the players provided during registration, as well as any data transmitted during the period of activity of the Game Account for at least five years from the date of the last player's transaction or account closure.

6. Feedback

6.1. ou can always contact us regarding this Policy if you want:

● confirm the accuracy of the personal information we have collected about you;

● make a request to use your personal information;

● prohibit the further use of your data for direct marketing purposes;

● update or amend any information that you provide us with (in such cases, you must provide evidence that we may reasonably require to make such changes). Please note that it is illegal to provide us with false information about yourself and you are responsible for keeping your personal data up to date.

7. NetEnt Games

7.1. When you play casino games developed by NetEnt, NetEnt’s Privacy Policy also applies. This policy can be found here.